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Privacy Policy: What We Collect and Why

This page tells you exactly what data dk44 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the lobby — and how we protect it. We keep things clear so you know what you're agreeing to.

Account data protectionPayment data handled securelyClear data retention rulesYour right to request changesPakistan-eligible access only

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What This Privacy Policy Covers

dk44 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with dk44, we collect the details you submit during registration — name, contact details, and the wallet or payment method you link, whether that's JazzCash, Easypaisa, Raast or a bank account. This data is used solely to run your account, process

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deposits and withdrawals, and deliver the services you access on our platform. We do not sell your personal data to third parties. Sharing only happens where required to process payments through verified payment rails — for example, confirming your JazzCash or Easypaisa transaction reference so a
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deposit clears correctly — or where required by applicable law in the regions where we operate. We also collect standard technical data: device type, browser session, and IP address. This helps us maintain account security and detect unusual login attempts. If you access dk44 on a
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mobile browser or via our app, the same rules apply to data collected on that session. Cookies are used on this site. They remember your session, your preferred language setting, and your account login state. You can manage or clear cookies in your browser or device
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settings at any time — doing so may affect how the lobby loads. This policy applies to accounts where access is permitted under local law. Availability depends on local law and eligible regions. We update this policy when our practices change, and we communicate material changes
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through your account or the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

How to Reach Us About Your Data

If you have a question about how your data is handled, want to request a copy of what we hold, or need something corrected, reach us through any of the channels below. For wallet-linked data — whether that's JazzCash, Easypaisa or Raast — please include your transaction reference when you write in, so we can locate the right records without delay. We treat data requests as a priority over general support queries.

Live Chat Start a live chat session from inside your account dashboard. Mention it's a privacy or data request so our team handles it on the correct track.

Email Support Send your data request to our support email. Include your registered account name and the wallet type you use — JazzCash, Easypaisa or Raast — to help us verify your identity quickly.

Account Help Section Log into your account and go to Account Settings, then Help. You'll find a data request form there that routes directly to our privacy team.

HOW WE PROTECT YOU

Data Handling You Can Actually Verify

We've built the account and payment flow so your data doesn't travel unnecessarily. Payment verification for JazzCash, Easypaisa and Raast is handled through the respective payment rails — we confirm the transaction reference, not your full wallet credentials. Your account security sits behind session-based authentication, and we flag unusual login attempts automatically. If something looks off with your login history, we'll alert you via your registered contact — act on it by reaching out to live chat straight away.

Cookie Control

We use session cookies and preference cookies. You can clear them any time in your browser settings. Clearing session cookies logs you out of the lobby immediately.

Data Retention

We hold account data while your account is active and for a set period after closure, as required by applicable law. Request deletion once your account is closed and all balances are settled.

Account Security

Login sessions use OTP verification where enabled. If you see a session you don't recognise in your account history, contact us immediately via live chat or email.

Your Access Rights

You have the right to ask what data we hold on your account, correct inaccurate entries, and request removal where local law and our operational requirements allow.

Privacy Questions We Get Asked Most

The questions below cover what we actually get asked about data, cookies, and account privacy. Data requests, wallet-linked records, cookie management, and account closure are all handled through your account settings or our support channels. If your question isn't here, reach out via live chat from inside your account — it's the fastest way to get a direct answer from our team. We handle privacy requests separately from regular account queries, so flag it clearly when you contact us.

We collect your name, contact details and the payment method you link — JazzCash, Easypaisa, Raast or bank account. We also log your device type and session data for security.

Only with the payment rail needed to confirm your transaction. We pass the reference to verify the deposit or withdrawal — not your full wallet credentials or account PIN.

We keep account records for a period after closure as required by applicable law. You can request deletion after closure and once all activity on the account has settled.

Yes. Log into your account, go to Account Settings and use the data request form, or contact us via live chat or email with your registered name and wallet type for identity verification.

Open your browser or device settings and manage cookies from there. Clearing session cookies will log you out of the lobby. Preference cookies remember your language setting.

Yes — the same policy covers data collected during mobile browser sessions and in-app sessions. Session and preference cookies work the same way on mobile as on desktop.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Privacy Policy: What We Collect and Why

How to Reach Us About Your Data

Data Handling You Can Actually Verify

Cookie Control

Data Retention

Account Security

Your Access Rights

Privacy Questions We Get Asked Most

01 What personal data does dk44 collect when I register?

02 Is my JazzCash or Easypaisa wallet data shared with anyone?

03 How long does dk44 keep my account data after I close my account?

04 Can I request a copy of the data you hold on my account?

05 How do I manage cookies on dk44?

06 Does this privacy policy apply to mobile access on my phone?

Privacy Policy

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